Chatbot Development Services

Infoxen provides world-class Chatbot solutions for your business.
 

Chatbots are an integral part of the service industry to help solve customer queries efficiently.

 

Infoxen has a team of Chatbot Developers, who have provided ideal solutions to customers.

 

Infoxen provides end-to-end Chatbot Development Services starting from development to customized delivery.

Where are Chatbots essential today?

Chatbots are the need of the hour in several industries around the world. They have become necessary especially in those sectors where there is extensive customer interface.

Chatbots in Restaurants and Retail Industries:

Famous restaurant chains have Chatbots to help them stand out from among the rest and provide better services to their customers. The customers are greeted by resident Chatbots that also offer the menu. Chatbots also help to reduce work for restaurant staff.

1

Chatbots in Hospitality and Travel

Automation helps hoteliers solve difficulties related to productivity, labor costs and to ensure consistent, streamlined production processes. Accurate and instant delivery of information to customers is essential to run a successful online business.

2

Chatbots in Healthcare

Newly evolved Chatbots in the Healthcare industry help in a patient engagement where users can ask health-related questions and receive immediate responses. The bots impersonate a doctor and reduce the need for a doctor to be present in every situation.

3

Chatbots in Media

Popular news channels, newspapers and journals have introduced Chatbots on their social media handles so that people can receive the latest news on the go.

4

Chatbots in E-Commerce

The future of E-Commerce lies in brands having their own Chatbots which can interact with their customers through their apps and share personalized information based on customers’ searches or purchase trends.

5

Chatbot Services in Fashion Industry

AI and Machine Learning (ML) have taken the Fashion Industry by storm. Chatbots have actually turned Data Analysts to personal stylists who can suggest a customer with designs, colors and variations depending on the choice of clothing.

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Chatbots in Restaurants and Retail Industries:

Famous restaurant chains have Chatbots to help them stand out from among the rest and provide better services to their customers. The customers are greeted by resident Chatbots that also offer the menu. Chatbots also help to reduce work for restaurant staff.

Chatbots in Hospitality and Travel

Automation helps hoteliers solve difficulties related to productivity, labor costs and to ensure consistent, streamlined production processes. Accurate and instant delivery of information to customers is essential to run a successful online business.

service description

Chatbots in Healthcare

Newly evolved Chatbots in the Healthcare industry help in a patient engagement where users can ask health-related questions and receive immediate responses. The bots impersonate a doctor and reduce the need for a doctor to be present in every situation.

Chatbots in Media

Popular news channels, newspapers and journals have introduced Chatbots on their social media handles so that people can receive the latest news on the go.

Chatbots in E-Commerce

The future of E-Commerce lies in brands having their own Chatbots which can interact with their customers through their apps and share personalized information based on customers’ searches or purchase trends.

Chatbot Services in Fashion Industry

AI and Machine Learning (ML) have taken the Fashion Industry by storm. Chatbots have actually turned Data Analysts to personal stylists who can suggest a customer with designs, colors and variations depending on the choice of clothing.

Why does your service-oriented company need a Chatbot to deal with customers?

  • Scale Operations – While humans can attend to 2 to 3 calls at a time, a chatbot does not have an upper limit
  • Handles bulk of customer inquiries – If your business is such that it received a lot of customer queries, chatbots help to reduce the load from customer support
  • A range of identical products or services – Chatbots assist in finding the suitable product or service
  • Assisting millennials – Millennials prefer to have live chats over phone calls, so its advisable to have a bot to service this generation
  • Marketing through online channels – Chatbots prove useful in simplifying certain tasks on online channels
  • Interactive marketing – Chatbots can be useful for highly interactive marketing strategies.
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Our Chatbot expertise

We have set up dedicated COEs for the advancement of technologies which help our customers get more customers and increase revenue.

  • 1

    Dedicated Bot Developers

    Our bot Developers have a track record of real-time, service industry based bot development expertise. Their extensive understanding of businesses and the ability to identify your needs make Infoxen your preferred partner for Bot development.

  • 2

    Wide Customer Base

    Since our customer base extends from across the world, we have the knowledge and ability to deal with a wide variety of demands of customers and provide the right solution.

  • 3

    Development of advanced bots

    Not all questions can be predicted by a bot developer, but we design the bots with certain responses that will not leave the customer dissatisfied. We develop bots that can deal with unpredictable situations

  • 4

    Bots replacing employees

    The Chatbots we develop could easily fit in as an employee of your organization. It can have the same effects as speaking to a human being. Showing concern for an angry customer sometimes helps to control a situation.

  • 5

    User-friendly bots

    Bots cannot replace human interaction. To maximize customer satisfaction, the Infoxen development team makes bots that are very user-friendly. We use a conversational logic that makes the bots comprehend user’s perspective. The bot can start the conversation and lead it.

  • 6

    Make your business agile

    At Infoxen, we use collaborative, transparent and user-centered processes. Our developers reduce overall project risks, handle change and maximize customer value.

Dedicated Bot Developers

Our bot Developers have a track record of real-time, service industry based bot development expertise. Their extensive understanding of businesses and the ability to identify your needs make Infoxen your preferred partner for Bot development.

Wide Customer Base

Since our customer base extends from across the world, we have the knowledge and ability to deal with a wide variety of demands of customers and provide the right solution.

Development of advanced bots

Not all questions can be predicted by a bot developer, but we design the bots with certain responses that will not leave the customer dissatisfied. We develop bots that can deal with unpredictable situations

Bots replacing employees

The Chatbots we develop could easily fit in as an employee of your organization. It can have the same effects as speaking to a human being. Showing concern for an angry customer sometimes helps to control a situation.

User-friendly bots

Bots cannot replace human interaction. To maximize customer satisfaction, the Infoxen development team makes bots that are very user-friendly. We use a conversational logic that makes the bots comprehend user’s perspective. The bot can start the conversation and lead it.

Make your business agile

At Infoxen, we use collaborative, transparent and user-centered processes. Our developers reduce overall project risks, handle change and maximize customer value.